MMG Ford Kokstad - Receptionist

What You’ll Do

Welcome and greet customers promptly with a friendly and professional approach.
Manage inbound calls, direct enquiries, and handle messages efficiently.
Coordinate appointments, assist with scheduling, and maintain reception area orderliness.
Support administrative functions such as data entry, filing, and document handling.
Assist customers with general inquiries and provide excellent service to foster lasting relationships.
Liaise with various departments to ensure smooth internal communication and customer flow.

What You’ll Bring

Proven experience in a receptionist or customer service role, preferably in the automotive or retail sector.
Exceptional communication and interpersonal skills with a professional phone manner.
Strong organizational skills, with the ability to multitask and prioritize.
Proficiency in Microsoft Office Suite and basic computer literacy.
Friendly, approachable demeanor with a commitment to excellent customer service.
Ability to work well independently and as part of a team in a fast-paced environment.

What Sets You Apart

Enthusiasm for the automotive industry with a customer-first attitude.
Quick learner with adaptability and problem-solving capabilities.
Attention to detail and reliability in completing tasks accurately and on time.
A positive, service-oriented mindset that always looks to exceed expectations.

Why Join MMG Ford Kokstad?

Competitive salary and comprehensive benefits
A supportive culture that values growth and teamwork
Be part of one of the largest and most respected dealer groups in the country

If you are ready to start your journey with MMG Ford Kokstad and make a real difference in customer service, please submit your CV to tjaart@mmg.africa with the subject line - “Receptionist - MMG Ford Kokstad”