F and I Manager - MMG Toyota Newcastle
The duties and responsibilities listed below are not exhaustive.
- Act as F and I relief when required
- Analyse the submission of applications to the banks
- Effectively manage and analyse the processing of finance applications and maximize 2nd gross income for the dealer / group.
- Explain and train on offerings and recommending products to meet the needs of the client
- Ensure clients are given advice to make informed decisions as and when necessary
- Effectively manage and resolve escalated client complaints and concerns
- Understanding and complying with statutory regulations
- Professionally and effectively communicate with various stakeholders including external financial institutions, insurance companies, product suppliers and OEM’s. Preference will be given to candidates with multiple language competency
- Analytical ability relating to data trends resulting in effective reporting of F&I performance
- Ability to travel between Dealerships
- Signio experience advantageous
- Soft skills such as conflict management / performance coaching and employee motivation
Required Qualifications:
- FAIS and FICA Accredited
- RE5 exam completed
- NCA card
- CPD hours up to date
- NQF Level 4
Applications will be accepted via email to jeff@mmg.africa and barend@mmg.africa with subject heading –“F and I Manager – MMG Newcastle”.